Privacy Policy

Who We Are

Regen Healthcare & Diagnostics is a trusted diagnostic centre in Siliguri, dedicated to providing accurate, reliable, and patient-friendly healthcare services. Since our establishment in 2018, we have been committed to using advanced medical equipment and expert medical staff to deliver precise test results, from pathology and MRI to CT scans, X-Rays, and ECGs.

Our goal is to protect your health information while providing transparent and professional diagnostic services. We value your trust and are committed to maintaining the confidentiality and security of all personal and medical data shared with us.

1. Information We Collect

We may collect the following personal information when you interact with our website or book a test:

  • Contact Information: Name, phone number, email address
  • Health Information: Test or scan requests, inquiries related to pathology, MRI, CT Scan, X-Ray, ECG, or other procedures
  • Technical Data: IP address, browser type, pages visited on our website, and other website usage data

We collect this information only to provide you with our diagnostic services efficiently and to improve your experience with us.

2. How We Use Your Information

Your personal information may be used for:

  • Responding to your inquiries and booking requests
  • Providing test and scan services and sharing your reports
  • Sending updates about our services, offers, and health-related information
  • Improving our website, services, and patient care experience
  • Complying with legal and regulatory obligations

We do not sell, trade, or rent your personal information to third parties.

3. Sharing Your Information

We may share your information with:

  • Healthcare professionals involved in conducting your tests
  • Authorized staff and technicians for administrative and reporting purposes
  • Government or regulatory authorities if required by law

All third parties who handle your data are required to maintain its confidentiality and security.

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance your browsing experience and analyze website traffic. You can manage or disable cookies through your browser settings; however, some features of the website may not function properly without them.

5. Data Security

We use appropriate technical, physical, and administrative measures to protect your personal information from unauthorized access, disclosure, or alteration. Only our trained staff and authorized personnel have access to your data, and they are obligated to keep it confidential.

6. Your Rights

You have the right to:

  • Access and review your personal information
  • Request corrections or updates to your information
  • Request deletion of your personal data, subject to regulatory or legal requirements

To exercise these rights, please contact us at:
Phone: +91 7479392700
Email: regen.slg@gmail.com

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites, and we encourage you to review their privacy policies before providing any personal information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Regen Healthcare & Diagnostics
215, Hill Cart Road, Opposite Mangaldeep SBI, Beside Swagat Sweet and Snacks, Ward 6, Siliguri, West Bengal 734001
Phone: +91 7479392700
Email: regen.slg@gmail.com
Website: https://regendiagnostics.com